SHIPPING + DELIVERY

Your order will be dispatched the following business day if placed before 12pm CT. During busy periods, promotional events and sales there may be delays on the dispatch of your order.

Once your order is dispatched, you will receive a confirmation email containing your tracking number, which will allow you to check how close you are to receiving your SANCIA parcel.

Please kindly note:

* Once your order is on its way, we are unable to change the shipping address.

* All orders require a phone number for delivery and cannot be delivered to a PO box or hotel.

* Shipping costs are in USD. 

* We dispatch orders within the processing timeframes listed above. Once your parcel has been collected by USPS, delivery timeframes are managed by the carrier.

1. USPS usually runs to schedule, however during busy periods there may be delays once your parcel is in transit.
2. Delivery times can vary depending on location and parcel volume.
3. Tracking updates may not always reflect real-time movement while your order is on its way.While we always do our best to ensure a smooth delivery experience, occasional delays can happen during peak times and are outside of our control once your order has been dispatched.

SHIPPING DELAYS
We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated time frame.

For remote and rural areas there may be further delays to our delivery time frames. Please contact our team if you would like further information or assistance with delivery time frames.

SANCIA does not hold responsibility for damaged, lost or stolen packages.

All SANCIA items are boxed, beautifully gift wrapped in custom tissue paper with gold foil print. (100% Tencel / SANCIA tote included with all handbags)